Privacy Act 1988 (Cth) Compliant
Australian Privacy Principles
Your Data is Protected
1 Introduction
Core Civil Mining Pty Ltd ("we", "us", "our") is committed to protecting the privacy and security of your personal information. We understand that privacy is important to our clients, website visitors, employees, subcontractors, and business partners.
This Privacy Policy applies to all personal information we collect through our website at corecivilmining.com.au, through direct client and contractor engagements, and through our day-to-day civil and mining operations across Western Australia.
By using our website or providing your personal information to us, you consent to the collection, use, and disclosure of your personal information as described in this Policy. If you do not consent, please do not use our website or provide us with your personal information.
2 Information We Collect
We collect only the personal information that is necessary to deliver our services, manage our business, and meet our legal obligations. The types of personal information we may collect include:
| Category | Examples | How Collected |
|---|---|---|
| Identity Information | Full name, job title, company name | Contact forms, phone calls, emails, project enquiries |
| Contact Information | Email address, phone number, postal/business address | Contact forms, direct communications, contract documents |
| Business Information | ABN, company registration details, project scope details | Quotation requests, contracts, supplier onboarding |
| Financial Information | Bank account details (for payment processing only) | Accounts and payment processes |
| Employment Information | Resume, qualifications, certifications, HSEQ records | Job applications, subcontractor onboarding, safety compliance |
| Website Usage Data | IP address, browser type, pages visited, time on site | Automatically via cookies and analytics tools |
We do not knowingly collect sensitive personal information (such as health, racial, or financial status information) unless it is directly relevant to a specific engagement (e.g., workplace health assessments for safety compliance).
3 How We Use Your Information
We use personal information only for the purposes for which it was collected or for directly related purposes, including:
- Responding to your enquiries, quotation requests, and booking submissions.
- Delivering civil construction and mining services as agreed in project contracts.
- Processing invoices, payments, and managing financial transactions.
- Managing contractor, subcontractor, and supplier relationships and onboarding.
- Meeting our Work Health and Safety (WHS) obligations and maintaining site safety records.
- Conducting employment and recruitment processes.
- Communicating project updates, schedule changes, and relevant business information.
- Improving our website, services, and business operations.
- Complying with legal, regulatory, and reporting obligations.
We will not use your personal information for unrelated purposes without your consent.
4 Disclosure of Information
Core Civil Mining does not sell, rent, or trade your personal information to third parties. We may disclose personal information only in the following circumstances:
- Service Providers: Trusted third-party service providers who assist us in operating our business (e.g., IT providers, accounting software, email platforms), subject to strict confidentiality obligations.
- Project Partners: Where required for project delivery, information may be shared with principal contractors, clients, or joint venture partners under appropriate confidentiality arrangements.
- Regulatory Authorities: Government agencies, regulators, or law enforcement where required by law or as permitted under the Privacy Act 1988 (Cth).
- Safety & Emergency Situations: Where disclosure is necessary to protect the life, health, or safety of any individual on or off site.
- With Your Consent: Where you have explicitly authorised disclosure to a third party.
Overseas Disclosure: Core Civil Mining does not routinely transfer personal information overseas. If this becomes necessary (e.g., international cloud storage providers), we will take reasonable steps to ensure the overseas recipient handles your information in accordance with Australian Privacy Principles.
5 Data Storage & Security
Core Civil Mining takes reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our security measures include:
- Secure password-protected systems and restricted access controls.
- Encrypted email communications and secure file transfer where required.
- Physical document security and locked storage for paper-based records.
- Regular staff training on data protection and privacy obligations.
- Secure disposal and destruction of personal information that is no longer required.
We retain personal information only for as long as it is required for the purpose for which it was collected, or as required by applicable laws and regulations (e.g., tax records, WHS records). Once no longer required, personal information is securely destroyed or de-identified.
No data transmission over the internet is 100% secure. While we take all reasonable precautions, we cannot guarantee the absolute security of information transmitted to our website.
6 Cookies & Website Data
Our website uses cookies and similar tracking technologies to improve your browsing experience and understand how visitors use our site. Cookies are small text files stored on your device.
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for the website to function correctly. These cannot be disabled. |
| Analytics Cookies | Help us understand visitor behaviour and improve our website (e.g., Google Analytics). |
| Performance Cookies | Measure website load speed and overall performance. |
| Marketing Cookies | Used to track visits across websites for relevant advertising purposes. |
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described above.
We also use Google reCAPTCHA on our contact form, which is subject to Google's Privacy Policy and Terms of Service.
7 Your Rights
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the following rights regarding your personal information:
Right to Access
Request access to the personal information we hold about you.
Right to Correct
Request correction of inaccurate or outdated personal information.
Right to Delete
Request deletion of your data where no longer required (subject to legal obligations).
Right to Object
Object to the use of your information for direct marketing at any time.
Right to Enquire
Ask questions about how your personal information is handled.
To exercise any of these rights, please contact us using the details in Section 12. We will respond to all legitimate access and correction requests within 30 days. We may need to verify your identity before processing your request.
8 Third-Party Links
Our website may contain links to third-party websites, including our social media profiles on Facebook, LinkedIn, and Instagram. These external sites are not operated by Core Civil Mining and are governed by their own privacy policies.
We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policy of any third-party website you visit before providing personal information.
9 Children's Privacy
Our website and services are directed at business and commercial clients and are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.
10 Policy Updates
Core Civil Mining may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or regulatory obligations. When we make changes, we will update the "Last Updated" date at the top of this page.
Your responsibility: We encourage you to review this Privacy Policy periodically. Your continued use of our website or services following any update to this Policy constitutes your acceptance of the revised terms.
11 Privacy Complaints
If you believe Core Civil Mining has breached the Australian Privacy Principles or this Privacy Policy, we encourage you to contact us directly in the first instance so we can investigate and resolve your concern promptly.
- Submit your complaint in writing to admin@corecivilmining.com.au with the subject line "Privacy Complaint".
- We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days.
- If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
12 Contact Us
For any questions, access requests, corrections, or concerns relating to your privacy and personal information, please contact us using the details below. We are committed to responding promptly and professionally.
Privacy Officer — Core Civil Mining Pty Ltd
2/86 Great Eastern Highway, Belmont WA 6104, Australia
ACN: 689 785 224 | ABN: 67 689 785 224